01Client portals: letting customers find their own invoices
Half of invoice admin is answering questions your records could answer without you. A portal moves that work to the person who wanted the answer.
Issuing a correct invoice is only half of it. These guides deal with the part that decides your cash position: the payment terms clients actually respond to, a follow-up rhythm you can run without dreading it, what to do when an invoice goes properly overdue, and how to collect repeat payments without chasing.
6 guides in this category
Read these if the work is going out of the door but the money is arriving later than it should.
01Half of invoice admin is answering questions your records could answer without you. A portal moves that work to the person who wanted the answer.
02Most late payment is friction, not refusal. A client who can pay from the invoice in thirty seconds behaves differently from one who has to log into a banking portal.
03When a client owes you for four invoices, sending a fifth reminder about one of them is the wrong move. A statement puts the whole balance in front of them.
04Stop rebuilding the same invoice every month. A practical guide to recurring payment options for UK small businesses and how to set up a recurring invoice schedule in minutes.
05Six practical steps that turn late payment from a monthly surprise into a short, repeatable process: clear terms, timed follow-ups, easy payment methods, and automated reminders.
06Six practical ways to reduce late payments, make invoices easier to pay, and protect cash flow without awkward weekly chasing.